ldlc.com

4.4
4.4 Based on 262 reviews

...

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Alexis Alanah
LDLC does not refund on purpose!

This company does not refund orders on time. I paid almost €2600 for an item, they canceled the orders and still keeping the money, after 6 business days! The reason is that they prefer to use customer money for their own needs, it's like 0% loan for them, instead of giving it back for non-delivered service. Beware! They've kept my money on many occasions, when paying through PayPal or credit card directly. They've always explained is as "your bank did not process a cancelation and did not return the money" but it's nothing but lies. When pushed against the wall their justification "sorry, something did not go right" which is bs as well. They do it on purpose!

1
Date of experience: Jan 22, 2026

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