A Very Sad ExperienceFor a shipment from Dubai to New Delhi which normally takes 3 weeks - it took 3 months and Saju George and his entire team were most infective and unconcerned by this even though the container was booked by them. We had to follow up with the shipping company and trace where our container was. Leader was not pro active at all.We asked Saju George the contact details of his boss but he kept stonewalling us and never provided these as than we could give provide feedback on the low level of service.Coming to the quality of the packing - we had specifically instructed them to double wall all the fragile items - glassware - dishes etc which was confirmed by them. On opening the cartons the majority did not have the double carton layer and we suffered damage in nearly every such carton - a glass broken in one - dinnerware in another. One feels cheated in such a case as we trusted them but they let us down in a big way.If you are looking for a company which is pro active and you can reach the top if there is a problem them Leader Relocations is not a suitable option. If you want a run of the mill Dubai packer who is unreliable then go ahead and consider them.
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Leader Relocations, established in 1991, is the UAE’s oldest and most trusted international moving company, with over three decades of expertise in relocating household goods and personal effects worldwide. Renowned for quality and service, we offer a full range of relocation solutions including household removals, automobile shipping, import clearance, baggage shipping services, and secure storage—all under one roof to ensure a seamless, stress-free moving experience.See more