Leader Relocations were recommended to us by a friend. We stored our furniture with them for a year then they shipped our whole household goods from Dubai to the UK. It's clear that one or two of their packers were incompetent, lazy or both, as some things were so badly packed that there was a lot of damage. Several sets of plates and kitchen crockery were smashed, and lights badly damaged. Very expensive blackout curtains, from every window of our villa, were used as packing and stuffed down inbetween furniture. They looked like crumpled tissue paper when they came out. They used foam carpet underlay from our rugs to pack my bedside cabinets and marked them beyond repair. A wine cabinet is missing along with 6 other boxes in the shipment. Thankfully, we paid the premium to insure our furniture, but my biggest complaint is the lack of communication or remorse from the company. It took a week and several follow up emails and text messages to Joseph, their contact person, before they would respond to our query as to if they had found our boxes, and there was no formal apology or interest in their awful neglect of our belongings. My advice is - pay more for a better shipping company.
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Leader Relocations, established in 1991, is the UAE’s oldest and most trusted international moving company, with over three decades of expertise in relocating household goods and personal effects worldwide. Renowned for quality and service, we offer a full range of relocation solutions including household removals, automobile shipping, import clearance, baggage shipping services, and secure storage—all under one roof to ensure a seamless, stress-free moving experience.See more