My experience with Leaders has been shocking from start to finish. After viewing the property and agreeing an offer, I was told the property was tenanted but that the tenants would be out by the time completion took place. Four months later, when I asked for an update, I was suddenly told the tenants were not even aware they were expected to leave, and that I would have to complete the purchase with tenants still in place.
This was only disclosed after I had already obtained my mortgage offer and progressed everything, despite this being an equity release purchase. I have now completed, and three weeks later I still have no clear information about the tenants or when I will be able to access my property.
I have been repeatedly promised that this would be sorted, but nothing has happened. On top of that, I have not received any rent from the tenants.
I am an investor and have dealt with many property transactions, but I have never come across such an unprofessional service or so many broken promises. Very disappointing
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