My account has been placed on hold and we haven't received any deposits for the past two weeks. I've contacted various departments, including risk and customer service, but no one seems to know what's happening. They all claim it's a back-office issue with no response. I've tried reaching out to multiple contacts, including the person who onboarded my company. No one has been able to resolve this issue or explain the reason behind it. This is severely impacting our operations since we process significant amounts of money through this service.
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Over 20 years of experience providing payment processing solutions for small and medium-sized businesses: in-store, online or on-the-go. For businesses looking for the best price for payment processing, Leaders is for you.