I ordered a custom sized pool table from Leaf Living on the 11 September with an original delivery date of around 6th November. This date was then pushed to early December, then 100% before Christmas, then 100% before the New Year. Now I am told after the New Year.This experience includes being given a scheduled delivery and installation date a week out which was then cancelled on the day.Alternatives have been offered by the company along the way but I went with this product and size for a reason, otherwise I would have shopped elsewhere, I don’t want a compromise on such a large and expensive item.I have now lost all faith in this company. The people I have dealt with all seem well meaning but too many hollow promises has worn me down. I’m still waiting on a call back which are often promised but also never come!The kids are shattered that their Christmas present won’t arrive and I am now doubtful I will receive anything.I had read the reviews before hand but was sure I would have a better experience especially given the 3 month plus lead time to Christmas. But here we are…..I will update if any resolution is forthcoming.
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