I can not describe how bad the quality is. There really needs to be minus stars in the options. If I can save 1 person from paying money to this company, I'll feel better. Where do I start.. My wife got sucked into to the fancy website pictures with website reviews. She purchased a kids' bunk bed and was listed as ready in 2 - 4 days.. 2 months later, and after weeks of emails asking where it is, it finally turned up at a dodgy warehouse in Loganholme, Brisbane. I opened boxes to saw dust everywhere, on every piece (perfect for my daughter, she is allergic to dust). Nothing fits correctly. The holes are out. Not just the alignment but the depth as well, and we are not talking 1 - 2mm, we are talking 10-15mm. Multiple holes were drilled in the wrong places, and then attempted repairs. The paint is like it's been painted by hand out of a spray can from Bunnings. Instructions are basically useless, as the numbers don't match on the timber, and some don't even have numbers. Missing parts. It's honestly ridiculous how a company can sell this rubbish. I don't know how long this bed will last. It's not even really that safe. Don't believe the photos on the website. Don't believe the 4 & 5 star (FAKE) reviews. Don't believe the comments from the company. DON'T HAND OVER MONEY. Go in person to a homemaker centre or Harvey Norman's and look at the beds before handing over money online. If we didn't spend so much, I would put it in a skip bin.
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