I've received my order, after reading previous reviews I was concerned whilst waiting, I wish I'd read them before my purchase, DO NOT purchase from this company. I was right to be concerned. The items come in a box, no sealed zip locked bags, the threads on both items are rusty!! I will be making contact for a full refund of items and the delivery fee, pictures also taken on day of delivery. I will mention in no way is this deemed quality jewellery and it certainly is NOT in a condition where I feel safe having this jewellery in my ears!! disgraceful service. Note my order number, Léa Jewels and maybe make contact with me, no exchange will be accepted, a FULL refund ONLY - Order No: 13027. The photos are ready to send on to yourselves. UPDATE..THOUGHT I HAD THIS ISSUE SORTED YESTERDAY AS LÉA JEWELS EMAILED ME TO SAY THEY WOULD SEND OUT A PREPAID POSTAGE LABEL AND I'D RECEIVE MY FULL REFUND, DELIVERY INCLUDED. TO RECIVE AN EMAIL THIS MORNING TO SAY THEY'D SEND OUT REPLACEMENTS FULLY INSPECTED, SHOULDN'T ALL JEWELLERY BE FULLY INSPECTED ANYWAY (?) I'VE NOW PUT IN A DISPUTE WITH MY PAYMENT PROVIDER FOR THIS DISAPPOINTING SALE! I WOULD NEVER WANT A REPLACEMENT IT SERIOUSLY MAKES ME QUESTION THIS COMPANIES ETHICS, SWAPPING AND CHANGING YOUR MIND IS NOT OK. PLEASE JUST SORT MY REFUND FOR THE DEFECTIVE ITEMS YOU SENT ME!
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Curated Ear Stacks for Every Day.
Female Owned, London Based.
