I completed the level 2 Retail course. The customer service was very good. I could not fault my tutor and the customer services helpline.The course material was easy to follow however it was out of date in at least 2 areas.The questions in the assessment were excessive and detailed answers required which was completely over the top for a level 2 course. I believe this course level needs to be looked at again as it is alot of work for what is supposed to be entry level qualification.
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