No customer service whatsoever. Had several bad experiences and left. Recently decided to go back, so bought a plan, porting number across. They sent me a sim card and that was it? When I mailed, they said I couldn't apply to port a number online. But, neither did I have a new number with the card, or any instructions. Over a month (and various intermittent mails) later, I have a paid for, useless SIM card and most recently, an instruction to go into a shop if I want to do anything with it. They are a disgrace, I won't bother 😡
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