Like many other people here, I've been topping up the SIM card every month and have been happy with the service. My last topup was 1/8/22, on the 3/8/22 I received notification that I haven't used it for 90 days and the account has been deactivated. After many emails to Lebara, mostly ignored, I'm told that they have a system problem, then it was a problem with the app, then they had checked the line and it was all working fine. Clearly it wasn't and I lost my credit for the month. I couldn't do anything in the app then as it was reporting that it wasn't a Lebara number. I'm now with LOBSTER and touch wood everything is working fine.Worst company ever, lacks proper customer service.My ticket numbers...RE: [Ticket #53HZREW4] FW: [Ticket #53HRV88D] RE: [Ticket #53H6NWWM] RE: MyLebara Customer Request Lebara:0653397ZERO STARS LEBARA
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