lebara.es

1.2
1.2 Based on 71 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Darby
Lebara Spain: LIARS! Horrible customer Service!

I bought a sim card during my short visit to Madrid, from a Lebara sales point in the bus station “Principe Pio” for Euro 10.0. The sales woman was helpful and said it would give me 40 GB data and 500 int’l calls in all of Europe including Switzerland. She said roaming was autimatic and nothing to worry about plus unlimited calls in Spain.Suisse/ Switzerland was also written on the leaflet she gave me. A few days later I arrived in Geneva and the SIM did NOT not work. No data and No calls possible! I asked another Lebara Kiosk in Geneva airport arrival hall and he told me the Spain Lebara SIM Card does Not work in Switzerland!! So, it’s a scam! Not only that, in Spain before I left Madrid, I could not call all nationsl numbers, some no’s you cannot call at all with this 10 Euro card. So, I added a 5 Euro balance to call Iberia 11821 and the 5 Euro finished in 2 minutes and I was cut off !This too was never told to me. Clearly, this is not professional and not honest business ethics! Would never buy a SIM card from oLebara again, they are NOT Credible. I called thei CS 2222 a dozen tumes, NO ONE answers if you choose ENGLISH, even if you wait 20 min. on the phone.So, BEWARE the Cheap offers, It’s a lie!

1
Date of experience: Jul 02, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More