Joined the Lebara network 10 days ago as seemed an excellent package. Asked for my number to be ported. Then had, and continue to have ‘no service’. Have phoned many times, emailed, all to no avail. They very politely say that they will help me, assure me that it will soon be sorted out and then absolutely nothing happens! It is so frustrating. How can a company treat a customer with such contempt? I long to have my phone back in action. I should be able to say, “ I had a problem and Lebara kept in touch with me and sorted it out promptly and efficiently.” Sadly this is NOT the case. Think very hard about switching to Lebara would be my advice.
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