My recent interaction with customer service has been very unsatisfactory. I purchased a kettle in November 2022 and noticed rust inside during the warranty period. I reached out to the support team on October 29, 2025, to report this issue. After providing all requested information promptly, I was promised a response within 15 working days. Now, nearly a month has passed and I have received no updates or resolutions. The lack of communication is shocking for a company known for premium products. It's frustrating when a trusted brand fails to address customer concerns. I advise anyone considering their products to be cautious, as you may be ignored if issues arise. I hope the company takes this feedback seriously and improves its communication and customer service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Established in 1925, Le Creuset has been making world-class cookware for almost 100 years, innovation remains at the forefront of Le Creuset’s success. Used by leading chefs and keen cooks around the globe, Le Creuset cookware offers outstanding perfor...
