As much as I love the cookware I am very disappointed with their customer service. I placed an order for over $700 & it was shipped to the wrong address. No o e reached out to me so I contacted customer service. After waiting for 30 minutes on the phone I was told that I had to reorder the entire order and wait 7-14 business days to receive my refund. I have another order in my cart for over $1000 & now I’m wondering if I should go with another company. You would think that a company that has a reputation for high quality products would have high quality customer service. Extremely disappointing!!!
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