This is by far the worst service I have ever experienced. They took weeks to process my order. I received the wrong items. I was informed that the restocking fee could be waived due to the long delay in fulfilling my order, which I placed well in advance for Christmas, but that did not happen. I ended up paying $135 for return shipping. I had to reach out to them to confirm they received my return weeks later, and only then did I get an email confirming the acceptance of my return. After paying $135 to send the items back, I was shocked to find out I still had to pay a $66.84 restocking fee before they would process my refund. The refund they calculated was already deducted by this fee, which I was asked to pay upfront. Lastly, when I inquired about my refund, I was told, "we are urging our manager to process the refund." Is this a one-person operation that holds customers' money until they can extract every possible charge? I strongly advise against ordering from this service! I usually buy everything online. As a licensed practitioner, I have little time to shop in stores, and I have never encountered a service like this. After all the fees and demands for payment, it seems I will end up paying for the items I returned. AWFUL EXPERIENCE!
Claim your business profile now and gain access to all features and respond to customer reviews.
High quality LED products for Jeep, Harley, Tacoma, 4Runner and more. Including Headlights, Fog Lights, Taillights, Turn Signals, Brake Lights, Passing Lights, and more..
