The worst customer support and not wanting to understand the issue. Never trying to find a resolution or even replying back promptly. I bought the Levant N3 model in April 2024. Vac was absolutely fine, then I changed my router and Wi-Fi password after 6 months and since have been unable to connect the vacuum. I have contacted them on a few occasions. Unfortunately my dilemma is I cannot find the email confirming my original order invoice. Even though I registered the vacuum with the serial.number and shown proof of payment to Lefant. Levant are refusing to do anything to help. If anyone is considering investing in one please reconsider as customer support and trying to help the consumer is very poor.
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