lefant.com

2.8
2.8 Based on 43 reviews

...

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Worst products and customer service I've ever found

One star just because I couldn't rate it zero. We bought on Amazon one of these cleaning robots that was working ok in the first week (not super good in the cleaning anyway) and completely stopped working after 1 month because of a battery problem. We contacted the customer service that asked us to send a video where we show that the robot was out of charge after 1 minute. We did. Then they gave us instructions on how to reset it and it didn't work. At some point, they were answering to our several emails in the same exact way, asking again for the videos. When we asked for a reimbursement they blackmailed us saying that they would have sent another robot only after a 5 star review. Very difficult communication in general. Fortunately, the Amazon customer service was supernice and superfast and they gave us the reimbursement in 2 day time! I'll never buy anything from that company!!!

1
Date of experience: Jun 18, 2021

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