lefant.com

2.8
2.8 Based on 43 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Sharlene
Worked well until the battery died

Worked well until the battery died, contacted customer service through Amazon (super helpful) who asked me to send video, but I couldn't attach any file, not even a photo as it was too large. Sent via WeTransfer. Then had to take apart the vacuum cleaner to show the motherboard, again sent by WeTransfer. Then asked to buy a replacement battery from Amazon (apparently quicker than them sending it) and replace this under the motherboard at my own expense. I refused to work on an electrical item as an unqualified customer. They then tried to bribe me with free filters (useless as it doesn't work) for a 5 star review, when I rejected this, they offered to send a new item after I submitted evidence of a 5 star review. Contacted Amazon for a full refund and return. Amazon =great, Lefant not so much.

2
Date of experience: Apr 08, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More