My previous employer enrolled me in a Legal & General pension scheme. Overall, my experience has been positive. When I decided to transfer the pension to my current employer’s scheme so that I could have everything in one pension pot, the process was straightforward and there were no transfer or exit fees, which I appreciated.
At first, it took a little time to get used to their services, including navigating the mobile app and interacting with customer support. However, after becoming familiar with the system, it has been relatively easy to manage my pension and access the information I need. Calling customer service was very easy, and it was also simple to find information online. The customer service agent was very helpful in resolving my issue and went above and beyond to provide support.
I achieved what I needed because my pension savings were intact, and since it is an investment, I could also see it continue to grow. Successfully transferring my funds without any charges was a great experience and something I really appreciated.
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