The service seems promising in theory, but the legal firms they connect us with are quite poor. Many do not speak English as their first language and lack a solid understanding of the law. I’m baffled by how they possess any certification to handle legal matters. It often feels embarrassing, and my partner and I applied separately; his attorney was even less competent than mine. Communication was unclear, and there was no follow-up. Relying on them has honestly made the situation worse.
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