53 minute phone call, on hold at least 4 times to add a simple service. They do not make it obvious you have to pay extra for document revisions. Unethical upsells and advertising. Would highly not recommend. The reps in the Philippines, like many of them for many companies, talk over you so it's hard and frustrating to get a word in or be heard. Is it because they are reading scripts? Is it also a cultural thing?
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