Claimed “Instant” Service – Repeated Delays and Poor Support
LemFi advertises itself as an instant money transfer service, but my experience has been very disappointing.
I have had two separate transfers with them:
First transfer: I had to send several emails and contact customer support multiple times. After a week, the money had still not reached the bank in Pakistan, and they eventually put it back into my LemFi account.
Second transfer: The money again did not reach the bank. LemFi claimed their partner had sent it and blamed the receiving bank for delays. After multiple emails and follow-ups, and waiting the 24 hours they requested, the money finally arrived four days later.
For comparison, I sent money to the same bank account using a different service (TapTap) and the transfer was instant. Because the money was urgent, I had to use a competitor instead.
I am extremely disappointed with LemFi’s repeated delays, poor communication, and the way they deflect responsibility. I will not use LemFi again and would caution others looking for a reliable “instant” money transfer service.
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