After the recent acquisition of a mileage-based auto insurance provider, my experience has been quite frustrating. I maintain only the minimum coverage and drive 100-150 miles a month, yet my rates have unexpectedly doubled in a low-accident area. The roadside assistance is inadequate, and customer support is minimal. On Christmas, when I needed a jumpstart for my battery, no one was willing to assist because the company refused to cover the holiday rate. I was left stranded with no options. It's disappointing to see a company prioritize profits over customer care. Most of the support team is based abroad, and while some representatives attempt to help, they are limited in their capabilities. I am choosing to cancel my policy.
Claim your business profile now and gain access to all features and respond to customer reviews.
