Most horrible insurance company I've ever dealt with over 15 years of experience having pet insurance. They take forever to process and kept asking for the same medical reports over and over and over again as a delay tactic. Please do not use this company. I am regretting going with them and I can't cancel as I already paid for a year's coverage but please please DO NOT USE THIS COMPANY. THEY DON'T HAVE YOUR BACK WHEN YOU NEEDED IT MOST. IT'S BEEN OVER A MONTH SINCE ME PET'S VISIT TO THE VET AND THEY STILL HAVE NOT PROCESSED THE CLAIM.
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