I received a report that was lacking, poorly written, with minimal attention to detail and significantly inaccurate. It was so poorly executed that I couldn't trust the findings. The report mentioned, "Undercarriage shows dark staining that may indicate a leak." Besides the spelling and grammatical mistakes, there was no effort to identify what the stain was—something that could be assessed without specialized equipment. The inspector also incorrectly identified the tire brand and noted the wrong size for all wheels. Contacting the inspector is a hassle. First, you must navigate through the auto attendant and then deal with the ineffective AI assistant. When you finally reach a live representative, they inform you that customers cannot communicate with inspectors. It seems inspectors do not stand by their work since they do not sign the report or reveal their identities. When you raise a complaint (only via email), you will get generic responses that do not address your concerns, merely serving as inadequate attempts to justify their inefficiency and incompetence.
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Lemon Squad is the leader in Nationwide Pre-Purchase Used Car Inspections. We inspect every car in every state across the USA--even Alaska and Hawaii. We're here to make sure you don't spend your hard earned money on a lemon!
Just place an order for a vehicle inspection through the site or by phone. Our expert inspector will contact your seller to verify the availability of the vehicle and set up an appointment to inspect your automobile. The inspector will go directly to the vehicle to perform the inspection. The inspector will upload the report to us, and after an intricate error checking and reviewal process, you'll receive notification when your report is ready to login and view. You'll be notified the instant the report is ready to login and view.See more
