lenco.com

2.3
2.3 Based on 14 reviews

Lenco products are designed for everyday use, which means they are built to last, not to cherish. We don't promise that our products will change your life, but we're pretty sure they will brighten your day....

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Rob Barnes
Unusable product due to poor software and unresponsive support

I acquired a device and the software is extremely disappointing. The worst part is that all settings are lost when the device is turned off or the battery dies, necessitating the re-saving of all your stations. The interface is also confusing and not user-friendly, particularly regarding long vs short presses. A single mistake can wipe out all your settings and saved stations. Planning a trip? You'll need someone to keep an eye on it to avoid battery depletion (it lasts about two days on standby). I reached out to the support team and received a generic response indicating it’s a feature, not a bug, and that they would notify me of any software updates. That was almost a year ago, and I’m skeptical that any update will come. The flaws make the product nearly unusable, prompting me to replace this costly radio/speaker with a much cheaper one that works flawlessly and retains saved stations when powered off. It's disappointing, as these issues seem easily fixable, yet it appears no one cares.

1
Date of experience: Dec 23, 2025

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Business Details

  • Lenco products are designed for everyday use, which means they are built to last, not to cherish. We don't promise that our products will change your life, but we're pretty sure they will brighten your day.

  • language https://www.lenco.com

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