Goods arrived damaged. I emailed the company but received no clear response, so I left a negative review. I later found out that another entity handles customer responses. I discovered the returns procedure and label in my junk folder. I sent the goods back for a refund and will update my review based on the final outcome. I received my refund, and once I knew to look for the other entity in my emails, the process was smooth. Special thanks to the representative who managed everything efficiently.
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Lenco products are designed for everyday use, which means they are built to last, not to cherish. We don't promise that our products will change your life, but we're pretty sure they will brighten your day.
