I ordered the black leather ankle boots which were touted as insulated and waterproof, which were on sale $58 and looked so cute. 4 weeks later they arrived and they are ridiculous. I opened the envelope packaging (not in a box)and the chemical smell was terrible. The soles of the shoes are cheap plastic, and are already torn fresh out of the package. They are not leather and the laces that were sent with them do not have plastic on the tips, so it’s next to impossible to get them threaded through the holes. Of course I’m kicking myself for being suckered into a cute photo. AND because they were on sale, which all of their items are listed as on sale, according to the fine print they are NOT RETURNABLE. Don’t do it!
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