I give this scam retailer 1 star ONLY because they responded fairly quickly when I emailed them to report that the pair of (marketed as) LEATHER women's Rustic Range boots were cheap imitation of what was pictured online and there wasn't a scrap of leather or shearling to be found - only plastic materials. But as others have reported, when you contact them you are offered a partial refund (30% in my case) or you can ship them back to China (at your own expense) for a full refund. Or you can do as I did, and dispute the charge through your credit card company for a full refund. Then make it your mission to report this scammer everywhere you can so others aren't similarly duped.
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