lennoxandgray.com

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1 Based on 20 reviews

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20 Reviews

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Michele C
Everything about this company is…BUYER BEWARE

Everything about this company is misleading and sadly, although I browsed the contact and other info, I did not read the very negative reviews and out $150. This is not a company with a NY contact, the shoes are cheap quality, run small. Took nearly one month for delivery which came from China. I give them credit for their marketing skills and ability for misleading and ripping off customers. Even though I would need to return the shoes to CHINA, they will not allow a refund which I guess is discretionary and not clear in the policy.

1
Date of experience: Jan 14, 2026
Guest
I would give a negative 1 star

I would give a negative 1 star if I could! Suppose to be leather boots, not a shred of leather on them! Custom service even worse can't get a RA to return them. Wouldn't take their product if they were giving it away.

1
Date of experience: Jan 12, 2026
Grace Bennett
Purchased boots from this…

Purchased ankle boots from this company. Paid $65. Ad was very mis leading. The quality looked so good on the ad. Boots arrived and are such low quality. Fake leather. Sizing is too small… couldn’t fit my foot in the boots. When I asked to return for full refund, they refused! Boots were never worn! They offer only a 40% refund and that I should keep the poor quality boots. What a scam. So disappointing!! Don’t buy anything from this company.

1
Date of experience: Jan 09, 2026
Cheryl Gulley
So very disappointed in your product

So very disappointed in your product. These are not leather and the navy blue is a light sky blue. You are doing fake advertising. So very disappointed. I give zero stars.Cheryl GulleySent from my iPhone

1
Date of experience: Jan 07, 2026
Lee Freking Pollard
The boots were cheap & arrived after two weeks

The boots arrived after two weeks, in a plastic bag shipping, and they were not real leather, and not waterproof like they claimed. They didn’t even have shoelaces with the shoes. The shoes looked like a dollar store BUY.

1
Date of experience: Jan 05, 2026
Darlene Downer Sheldon
Do not buy from this company

I don’t even have words for how horrible this company is. This company shouldn’t even be getting any stars not even the one that we have to put on here. I have still been trying to get my money back. I bought a pair of boots. They smell rancid. They look nothing like the picture. They are poorly made you can’t even wear them. That’s how thin they are. They will not give me my money back. They want to give me a partial refund and they want me to return them to Hong Kong or wherever they come from when my shipping label came from California, but the store is in New York just makes no sense. This place is a huge scam. Just don’t buy from them. please don’t buy from them. They need to be taken out of business. I have been going back-and-forth with them for days and days. Awful just don’t do it.

1
Date of experience: Jan 01, 2026
Andrea R
Cancelled order

I cancelled my order before it was shipped and it was still shipped to me. I have called several times and I can't speak to a live representative. I received an email with an apology because my cancellation was overlooked, and they want to refund me 30% of my 116.97 because of their mistake. The product looks cheap and this company is a scam. This company doesn't deserve a 1 star.

1
Date of experience: Dec 25, 2025
Emra Blakely
Cheaply made

What i recieved was so cheaply made,and did not fit. I WAS offered a 40% refund plus I had to pay for return. I HAVE NEVER BEEN SO DISAPPOINTING IN A PRODUCT

1
Date of experience: Dec 23, 2025
Stephanie Lynn
This is Temu with a different name

This is Temu with a different name. Save yourself a lot of money and avoid this place at all costs. Shipping is incredibly slow - FROM CHINA! The website alludes to being a high end store with high end products who’s having a winter clearance sale. The product photos look great and the marked-down sale prices shown are shocking given the ACTUAL QUALITY of their products. I ordered 2 pairs of boots, one small brown purse, one tote bag set (4) in red - this one in particular is ABSOLUTE JUNK! The sizes of the pieces are not what you see on the website and a portion of the small tote bag opening is sewn shut so you can’t actually tote larger items around in this. It’s now the thing that holds my records, 45’s that is. The brown boots are a thin material with cotton puffy fabric lining only at the top where they are shown folded over. I also ordered a sweater that does not arrive in the same fabric as shown either. I found this website via an ad on FB and I must say that I’ve tried to order a handful of items from various places that advertise on FB and it’s all been garbage quality stuff that is nothing as described. I’ve even had an order undelivered and the moment I went looking for the “store” to contact, it was completely gone from the internet.

1
Date of experience: Dec 20, 2025
Valerie
Fraud company

Speak with a human. Resolve issue never received my order since dec 13 2025. Asked many times for refund. Never received refund or product.

1
Date of experience: Dec 13, 2025

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