This company services are extraordinary! What I mean is this:
1. Poduct documentation is incomplete and misleading. You cannot rely on it when you make buying choice. The most usefull information is usually hidden deep or not disclosed at all.
2.Sales and Tech support agents are either incompetent or irresposible. Do not rely on what they tell you about product features. It is usually wrong.
3. Tech support is ONLY available by phone. You can hardly hear them through noises and heavy accent. Not to mention that it takes enormous time to explain even simple things.
4. Their 1 year tech support they offer you at the time of purchase is absolutely useless as they cannot answer even simplest questions about product features or issues.
5. Their product return process is mirky and lengthy and you cannot be sure upfront that you'll be able to return
6. Because of all that I cannot recommend to do business with them as cultural differences are still pretty high
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