lenovo.co.uk

1.2
1.2 Based on 21 reviews

...

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Alex
Lenovo UK support provides an extremely poor level of service, even for Premium Care subscribers. Th

Lenovo UK support provides an extremely poor level of service, even for Premium Care subscribers. They neglect core responsibilities, closing tickets without resolution as quickly as possible - whether it's a simple question or technical issue.

Service feels fraudulent: No actual support despite paid Premium Care. They insist on disruptive phone calls midday (ignoring explicit email‑only requests), wasting professional time.

Hardware unknown, but support is unreliable garbage. Avoid Lenovo entirely, issues will be unsolvable, even with "premium" extras.

1
Date of experience: Feb 17, 2026

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