I am beyond frustrated with my experience. I placed an order for a laptop, and just a few days later, the price dropped significantly. I contacted customer service immediately, only to be told they couldn't price match until I received the order—even though the item hadn't even shipped yet!
After being kept on a call for nearly an hour, they finally agreed to the price match but demanded a screenshot of the new price. I sent it right away. Then they changed the rules again, telling me I had to add the item to my cart to "prove" the price. Surprise, surprise: as soon as I tried, the item showed as "temporarily unavailable."
It felt like a total manipulation of their inventory to avoid honoring the sale price while they kept me trapped on the line. To make matters worse, when I finally requested a supervisor, the representatives became sarcastic and kept me on hold indefinitely. This company is unprofessional and dishonest. Save yourself the headache and shop elsewhere.
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