I purchased a Lenovo Yoga 9i and the Pro Mouse, spending a total of $2400 with high expectations. Unfortunately, my experience has been nothing short of disappointing.The mouse, a simple accessory, was delayed by over a month. I called Lenovo customer service daily, hoping for a solution, but received little more than scripted responses and empty promises. When I asked for a refund due to the excessive delay and poor service, I was told to wait again, and I still haven’t seen that refund.To make matters worse, when I expressed my dissatisfaction, I was dismissed outright. No courtesy gestures. A premium price should come with premium service. Sadly, Lenovo missed the mark completely. Based on this experience, I would not recommend their customer service or order fulfillment. Buyer bewareUpdate: I asked for a refund for the mouse a month ago, still haven't received it. Never received my mouse nor my refund. I've called every week and sometimes everyday for the past 2 months only to be told to wait 5-7 business days. Incredibly incompetent
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