The absolute worst company I have ever dealt with.I purchased a laptop at a good deal on the black friday sales.3 weeks later it arrived broken.I ordered a replacement.It took 3 days to get a feckin return label.I sent it back and for the next 7 weeks heard absolutely nothing. Contacted support multilpe times but noone even tried to help or explain.Finally after 11 weeks in total I got an email to say the replacement was being processed.Two days later I got an email to say the replacement has been canceled.Back onto cunstomer service being bounced around for ages and eventually I found out they had no parts so were sending me a refund.I asked could I get a similar quality laptop for the same price I paid 11 weeks earlier. "No, full price".Today I still have not even received my refund.Over 11 weeks since I paid for a laptop and I have no laptop and no refund with zero help or explanation from anyone who works for Lenovo.A complete and utter sham.Buy something else
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