lensalter.com

4.4
4.4 Based on 220 reviews

...

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Jordin Polk
> I really wanted to like this company

> I really wanted to like this company, but I’ve been pretty disappointed with my experience. When I received my glasses, the left lens was not the correct prescription, and I reached out twice via email over the past two weeks with no response. I even tried contacting them through Instagram, but the person running the account didn’t seem very interested in helping.I understand mistakes can happen, but the lack of communication and support has been frustrating. I hope they can improve their customer service, because I really did want to love my purchase.

1
Date of experience: Oct 22, 2025

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