Placed my order (4 boxes of lenses) on the 10th. Emailed on the 20th for an update and received a reply five days later saying my order would be dispatched on the 28th. It’s now been a week since then. Only 2 boxes were actually dispatched on the 31st, I probably won’t receive those until 1-2 weeks later. I emailed again two days ago to ask about the rest of my order, but have had no response. Very slow, unreliable service, lack of transparency, and poor communication. I won’t be ordering from them again. Don’t trust the “7–14 days” shipping time on the website. What they actually mean is 7–14 days for processing, then another 7–14 days for delivery. It’s perfectly fine if it takes a month, but at least be honest about it. This is misleading and feels like false advertising.
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We offer a huge selection of colored contact lenses to meet the needs of most our customers. Including Toric colored contacts, Presbyopia, custom made prescription, holloween & cosplay circle lenses, etc.
