I ordered lens replacement lenses for two pairs of frames. First of all, my frames took forever to come. Well over 1 month. Then the upgraded coating that I paid for that’s advertised as smudge resistant (among other things), my lenses smudge all the time! This is frustrating. The customer service isn’t any better. My issue was passed off to three different people (I’m not even sure they were human) and one of them addressed me as a name that’s not even mine. So frustrating!
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Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices.
Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service.
LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos.
Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row.
So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help. See more
