I’ve had positive experiences with LensDirect in the past and have always loved all my glasses! Unfortunately there was a mistake made on my recent lenses - so I reached out through email to see what could be done. I was very satisfied with their customer happiness rep KWASI who was quick to follow-up w/ me, walked me through the troubleshooting process and was helpful, professional and supportive along the way. I look forward to getting the issue fixed and can’t wait to wear my new glasses! Thx KWASI! :)
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Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices.
Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service.
LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos.
Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row.
So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help. See more
