My lenses were sent to the wrong address (my previous one) even after updating my details. I reached out via email and was offered a replacement, but it’s been nearly a week with no response to my inquiries. The live chat feature is also non-functional.
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We're an online contact lens retailer, where service doesn't stop at your letterbox...We only sell top brands at great value (with fast delivery, of course!), and we're Vision Care Experts. What does this mean? We have in-house Opticians, and a team trained to provide you with eye and contact lens care advice. We're also partners with Vision Express, providing our contact lens customers with free eye tests and contact lens aftercare!See more
