lensworld.com.au

1.7
1.7 Based on 13 reviews

...

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Benedict Foster
Long shipping time and lack of communication

The website stated '4-5 days delivery', but my order allegedly wasn't shipped until after that. The tracking information has been stuck on 'processing' ever since, and it isn't available through any courier site or the postal service. After inquiring, I was told the lenses were shipped 5 days post-order, but it took an additional 7 days for the shipping information to reach the postal service. So, while the website claims 4-5 days delivery, it was actually 15 days before my order was sent. It will be 21 days by the time I receive it according to tracking.

1
Date of experience: Dec 17, 2025

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