leonardo-hotels.com

2.1
2.1 Based on 61 reviews

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Krista Baker
Leonardo hotel: Sheffield

Don't waste your money. You will not get a good night's sleep here. Cleaners start cleaning rooms at 8am with no consideration to you: hoovering, cutlery clinking,banging doors shut etc. Room doors do not close gently at all: to close, they have to be slammed shut. This was across all rooms on our floor and so you'd be disturbed when trying to sleep as you'll hear hotel room doors being slammed shut. I informed reception by phone but they ignored my request and didn't attend. I spoke to the duty manager when checking out and he knew the problem existed and yet they still make the rooms available for paying guests! Service and experience is very poor. Will not be using this hotel again. Honestly with many other hotels in Sheffield city centre, don't go here.

1
Date of experience: Jul 25, 2023

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