leonardohotels.co.uk

3.1
3.1 Based on 19 reviews

...

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Dickon C.
LEONARDO HOTEL

LEONARDO HOTEL - FORMER JURYS INN. Hotel reception and staff great on arrival. Simple and speedy check in. Rooms fairly modern and nice for a simple stay.Myself and my partner both woke up with eye infections from the pillow side we had slept on. General manager Luke, gave a prompt, professional, stereotypical reply to look into this further. 48 hours have passed and no feedback. Asking for doctors note etc, didn’t get the apology I was seeking just more deflecting liability.Not a coincidence by all means. Might be worth while booking a hotel of similar money elsewhere for the cleanliness.

2
Date of experience: Dec 31, 2023

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