I'm unfortunately writing this review to try to prompt a response from Leon Cycle.I ordered a Venice Plus on the 29th Dec. Payment went out immediately and my item was marked as dispatched on the same day. Great I thought, I should get my bike early in the New Year.I appreciate that I ordered over the holiday period so I was expecting a little bit of a delivery delay but, how difficult can it be to keep your customers informed of progress?As others have mentioned on here, contacting Leon Cycle is next to impossible. I just hope that when (if) I get my bike that all is OK and don't need parts or have an issue etc.I have no problem if there is a supply or delivery issue, but please just update your customers.Update 18-01-2022I have been advised that a bike will be dispatched to me this week. I'll keep updating here.Update 26-01-2022Bike arrived on the 21st - obviously very pleased but tracking was non-existent. Luckily, I was at home when the delivery arrived. The bike itself is fantastic. Pretty much ridable out-of-the-box with just the handlebars and seat to assemble. Build quality is excellent and I have ridden the bike to work for 3 days and have to say I am very impressed. 1-star off for the initial communication issue, but other than that I recommend these bikes and Leon Cycle.
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Since 2014, we at Leon Cycle have been selling electric bicycles from our Headquarters in Hanover, Germany. Under the brands "Leisger" and "NCM," we offer e-bikes for everyone in the UK, Australia, New Zealand, France, Germany, Italy, Spain and the USA. Starting in the E-Commerce Business, we established a vast service network with local bicycle shops and opened our brand stores in 2019. We offer a wide range of different models, in different sizes and colors, from the categories of e-mountain bikes, e-trekking, e-city bikes, and e-folding bikes. Our models are named after European cities. NCM bikes are enjoying tremendous growth in popularity, partly due to our e-bike batteries' outstanding range, which is up to 150 kilometers, far above the average. In addition to the battery, other components distinguish the e-bike from a standard bicycle, above all the electric motor.See more
