Two weeks ago, I purchased an air conditioner online with delivery and installation service. The air conditioner wasn't delivered on time, and I couldn't contact anyone from Leroy Merlin to help me figure out what was going on. I tried on WhatsApp and via the web form, but always got automatic replies. A visit to the Leroy Merlin store in Malaga didn't resolve the issue: they don't handle online orders. After the delivery finally arrived two days later than scheduled (without a prior call to check if anyone was home), I've been struggling with the installation for a week. The same problem again: it's impossible to reach anyone. I was promised several times that someone would get back to me, but it never happened. Finally, I got an appointment for installation today. And - what a surprise! - no one showed up. I'm giving up and will cancel the order and have the installation done elsewhere. Two weeks wasted due to utter unprofessionalism. I never thought something like this was possible from such a big name as Leroy Merlin.
Claim your business profile now and gain access to all features and respond to customer reviews.
Haz realidad los proyectos de tu hogar al mejor precio. Bricolaje, Decoración, Jardinería y Construcción con el asesoramiento y los servicios del líder experto
