We wanted to buy a ladder and saw a number of ladders on display I.e. unpacked and opened. So we assumed customers could try them before purchasing them. As I mounted one of them (2nd step level), there was a male employee who shouted very rudely - as if I was his dog - to come down. He didn’t explain anything and continued arrogantly with another customer. Why does LM put the opened and unpacked ladders on display ? Just for customers to remove them, trying to get to the unpacked ones ? This experience has completely shattered our trust in this store.
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