Disgusting. I bought a Lechuza plant pot which was damaged/defective on arrival. The problem was with the product - there was no discernible damage on the packaging - it looks like it was packaged already damaged. I bought 9 of these direct from the manufacturer previously but placed this order with Leroy Merlín as I wanted quick delivery. I raised the problem with Leroy Merlin as a quality control issue, with a photo. I didn’t even want a refund as I had already thrown the packaging away and did not have time to exchange the damaged pot for a new one. I just wanted an apology. The response from Leroy Merlin was to suggest that I had ‘tampered with it’. I will never buy anything from these sh*sters again.
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