I was very distressed by a service i had received in leroy merlin Gandia on 9 july 2024. The man i was talking to was rude, with an aggressive tone and accusing me of being a liar. All because i plugged aircon unit for 5 minutes. And he refused to take it back. I had spent tens of thousands of euros in that store and was going to spend more on the day. But instead i was treated like a criminal. When i asked to speak to a manager- he said that HE was a manager.!! Maybe they should teach their regional managers basic human relations. My builder is definitely could teach him thing or two. Until then, i will be taking my business elsewhere.
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