Purchased a Euro 395 generator. after 3 weeks and just 5 hours running it failed. took it back to the store, they refused to swap it out ( they had stock) told me to call the manufacturer, nothing to do with them. I asked for the complaints book and was rudely ushered out of the shop. Tried to message them via their website, store in question, Lepe, is not in the mandatory pull down box, so couldn't complete .... clever??!!!
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